Chapter 2. First steps

Table of Contents
Login as root and create a new account
Login with user privilege

Login as root and create a new account

Let's presume that you have an installed OpenTRS system on your system and of course you do not want to waste to much time and see quick results.

First you have to start your favorate webbrowser and have a look at http://localhost/otrs/index.pl

Login as root@localhost who has the password root. Please change this in the admin part asap (of course it is totaly independent from your normal root account).

You are the root of OpenTRS know. That means you can do everything! You have the power you are admin of the system. Normaly you don't want to work as root and of course you need an account for all agents. So the first thing is to go into the admin interface.

The admin interface is the central of your power. You can create and delete users, groups, queues and all sort of usefull stuff here. Browse around and give it a try. But for know we want to create a new user.